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Oscar Winter provides complimentary UPS or FedEx Overnight shipping for all purchases. To ensure the security of your items, all parcels are fully insured and require a signature upon delivery.
Each Oscar Winter treasure is crafted to your design specifications and delivered within 21 days of purchase. As soon as an expected delivery date is available, your Personal Jewelry Advisor will get in touch with you via your preferred method of communication (email, phone, text) to ensure you are available to accept your parcel and coordinate the details of your delivery. We will provide you a tracking number for your reference.
If for any reason you need to return an item to us for sizing, exchange or return, Oscar Winter will provide you with a complimentary shipping label to return the parcel at no cost to you within 30 days days of receiving your item.
We know not everything in life goes as planned. If you don't love your ring as much as we do, just get in touch with your Personal Jewelry Advisor within 30 days of delivery and we will assist you in coordinating an exchange or full refund of any unworn items in new condition at no cost to you.